Answers to some of the most commonly asked questions about our product range.
How to set and reset you heat pumps, diagnose and fix common problems
Download PDF guide
If you have a product error or problem you can use our online tool to suggest a diagnoses and a course of action (this covers our whole product range).
Contact details for our technical helpdesk
Warranty and product registration
Fill in a simple form to register for your warranty
Peace of mind with our generous standard warranty offer.
Our support services and special information for installer and professional customers.
