Heat Pump Pass

Installer and stakeholder training on the basic concepts of heating and cooling with heat pumps delivered through on demand video sessions. Request access below!

How to sign up

We have a limited number of licenses for every month for the course and allocate these on a first come, first served basis. Normally we have ample supply to allow for immedate access, though at busy times you may be placed on a waiting list for a short period. To request access simply email training@stiebel-eltron.co.uk or fill in the contact form linked below.

Course content

  • How does a heat pump work?
  • Different heat pump types
  • Monovalent, Monoenergetic, Bivalent Parallel and Alternative
  • On-Off Vs. Inverter
  • Different types of heating circuits
  • System pressure and water quality
  • Pipe sizing
  • With or without a buffer?
  • Different models of air source heat pumps
  • How to site an air source heat pump
  • Horizontal vs. vertical ground source collectors
  • Water to water heat pumps
  • System design
  • Domestic hot water
  • Domestic hot water cylinders for heat pump systems
  • Cooling with heat pump 
  • WPM heat pump manager
  • Wiring a heat pump
  • Heat pump cascades
  • A checklist before turning on a heat pump
  • Error codes
  • Considerations for heat pumps only doing DHW